Superb analysis and brilliant diagnosis of the issue before posting. They will help you. Click hereand refer to the document to perform the above steps. If your printer has a separate photo paper tray, consult your user guide on how to print from the tray. Does this only happen while printing photos? My HP ENVY Photo 7855 does not recognized the 4x6 photo pape My HP ENVY Photo 7855 does not recognized the 4x6 photo paper in the photo paper tray. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Thanks Lisa. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Hi! 3. Unplug the power cord from the wall outlet. Adjust the paper width guides so they rest against the edges of the paper. The opinions expressed above are the personal opinions of the authors, not of HP. The opinions expressed above are the personal opinions of the authors, not of HP. In general, and assuming for the sake of the answer that the printer hardware is not broken. It has been a while since anyone has replied. Seems like dual incompetency from the printing from devices and the HP printer itself. (coding printer drivers sucks, so we can't be too mean). Ask the community. Menu names and available print settings vary by printer. Step 1: Load photo paper in the photo tray. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Step 1: Load photo paper into the main input tray. 5)You should see the HP phone support number or Chat option listed. The opinions expressed above are the personal opinions of the authors, not of HP. If the issue persists, please perform the remainingsteps from this document: First Time Here?

By using this site, you accept the.

07-18-2020 The opinions expressed above are the personal opinions of the authors, not of HP. Check documents on compatibility, FAQs, upgrade information and available fixes. 05:15 PM Sometimes it says photo tray is jammed, but it is not. Kudos to you on that score.:). Product Name and Number (please do not post Serial Number) How to > topic Print > subject list Instructions & Settings. I AM USING WIRELESS PRINTING. Find and use print job settings for photos in the Document Properties window. It's in the network settings). I've printed pictures before unless the printer was just set on that. Please help. What's the application you are trying to print from? My newly purchased Envy Photo 7855 won't print photos from the photo paper tray. In the Print Pictures window, click Print. If not, make sure the photo tray is seated correctly. HP INSTANT INK, HP+ PLANS: INK AND TONER. If left in the tray for an extended time, the paper might start to curl. When I log in to the printer IP address and go to the Tray and Paper Mgt, the Photo tray says it is empty. I've tried all options; printing from photo tray, from main tray, with 4x6 photo paper in both trays. To be more helpful with your post, you can add key information if you desire: funny though, the 1st time, the picture came out bad-real bad. On the Paper/Quality tab, select Photo Tray or regular tray from the Paper Source drop-down menu, and then click Advanced. By using this site, you accept the . You're welcome and thanks for your prompt response. The opinions expressed above are the personal opinions of the authors, not of HP. Go to settings. The Print or Print Pictures window opens with general print job settings. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Click Thumbs Up on a post to say Thank You! Very frustrating (and not the first problem that I've had with this printer). Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Open the print window and document properties to set up the print job. Everything looks as it should from what I can tell. If you have any queries in future related to any HP products, you can always reach out to us. If you believe the root cause of the If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers! HP INSTANT INK, HP+ PLANS: INK AND TONER. 08-24-2021 Check the paper source setting: Remove all the paper from all the If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. I know I needed one after this, Didn't find what you were looking for? Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware, You may refer to -How to Print Photos (Windows). Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again.

\_()_/ .. beats me. Photo tray selection is always grayed out and shows only 5x7. I was trying to print directly from my gallery. It will only print to the regular tray 8x10 paper. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. I understand that you are unable to print photos on the 4x6" picture pageand you have already done some preliminary troubleshooting. By using this site, you accept the . In the program, you want to print from, clickFile, and then clickPrint. In addition to the printer control panel, set the paper size and type in the printer dialog. HP INSTANT INK, HP+ PLANS: INK AND TONER. Only 5 x 7. Didn't find what you were looking for? If yes? If you've never been here before, the default username is "admin" and the password is blank. Have tried ALL of your suggestions multiple times. HP ENVY Printer Can't print photos on the 4x6 paper, First Time Here? I continue to get message "Out of paper". I have had my printer for one year. The opinions expressed above are the personal opinions of the authors, not of HP. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. When you change the paper in the printer, remember to change / modify the paper size / type settings on the printer control panel. On the Paper/Quality tab, select Photo Tray or regular tray from the WebStep one: Load the 4 x 6 inch (10 x 15 cm) Photo paper Lift the output tray and extend You can refer this HP Document for more assistance: Give us a virtual high-five by clicking the ', First Time Here? RodrigoB. If they are not in the correct position, gently move the photo tray to align the tab gaps, and then gently press the tabs back into position. Thanks for taking an interest in the HP Support Forums After reading your post I see that your HPEnvy 7855 printer is not printing from photo tray. will not correct. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver). Ask the community. I want a new printer. But hey, at least you can print 4x6 quick when you need to.

Reload the paper, and then adjust the paper width guides so they gently rest against the edge of the paper stack.

Pull out the input tray, but do not remove it. Didn't find what you were looking for? The opinions expressed above are the personal opinions of the authors, not of HP. It has been a while since anyone has replied. By using this site, you accept the. I seem to have the photo try loaded correctly. something is wrong with photo tray. Click post "Accept as Solution" to help others find it. PureReviews 3.04K subscribers 62K views 3 years ago #PureReviews Turn the printer on, if it is not already on. 1. We recommend starting a new thread for your issue by clicking here. 07-13-2021 Hi! Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router. Thank you for posting in this thread. Check documents on compatibility, FAQs, upgrade information and available fixes. Trying to print 4x6 photo's. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". By using this site, you accept the . By using this site, you accept the . Help, 08-25-2021 Note: This option isnotapplicable to printers connected via a USB printer cable (no network connection). My HP ENVY Photo 7855 does not recognize the 4x6 photo paper in the photo paper tray and prints (when it prints at all) in the magnification of a 8 1/2X11 document rather than the reduced 4x6 size, resulting in part of the center of the photo being printed. ClickPrint,File, or the menu icon(Paint), then clickPrint. First Time Here? - edited Generally, you canIgnorethis section when not relevant for example, when using Word > Mailings > Envelopes. My HP Envy Photo 7855 does not recognize that 4x6 photo pape My HP Envy Photo 7855 does not recognize that 4x6 photo paper is in the tray. But, the 2nd try, it came out real good! By using this site, you accept the . Ask the community. Error message (if any) By using this site, you accept the . and refer to the document to perform the above steps. I have the RNVY Photo 7855 an I am copying a photo to make multiple Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Seems like dual incompetency from the printing from devices and the HP printer itself. (coding printer drivers sucks, so we can't be too mean). I for In the Advanced Options window, select 1015cm/46in. Download the HP Smart app from 123.hp.com (Android, Apple iOS, By using this site, you accept the. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. . Please provide the model name of the printer to assist you better. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Place the 5X7 paper into Remove any plain paper from the main paper tray. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. I loaded the 4x6 index card into the top/bottom tray that is labeled for that size, and the document I am printing is setup as a 4x6 index card, but it says no paper is loaded and still tries to pull from the bottom tray. Reinstall the output tray, and then make sure the edges line up with the input tray. Question Resolved / Answered, Click "Accept as Solution" . Since HP has been no help If I can't get this one to work I will buy another brand. Kudos to you on that score.:).

HP INSTANT INK, HP+ PLANS: INK AND TONER. Check documents on compatibility, FAQs, upgrade information and available fixes. Same message reappears every time. Thank you, Didn't find what you were looking for? please send me a private message with the region you are contacting us from. I even took out the regular paper from the regular tray, but I get a message that I need to put in more paper. Any changes made to your system before the issue occurred In the program, you want to print fromclickFile and then clickPrint. If the error only happens with the output tray installed, the output tray might need to be replaced. 7855 new will not recognize 4x6 paper in photo tray. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. It has been a while since anyone has replied. I could also print wallet size and 3 1/2 by 5 on the 4x6 paper!! For better clarity and to assist you better I would require more information regarding this: Did you reseated the photo tray properly? It will only print to the regular tray 8x10 paper. Check documents on compatibility, FAQs, upgrade information and available fixes. 06:18 PM 1. - last edited on Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. I see that your HPEnvy 7855 printer is not printing from photo tray. See the picture below. Hi@Supfar, Welcome to the HP Support Community! Operating System: Load the short edge of the photo paper into the tray. Also, the link for document doesn't work either. Thank you for participating in the HP Community. Use the Embedded Web Server (EWS) to check / adjust the paper size / type in the printer. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". - edited And removing the output tray doesn't solve the problem either. Ifthe EWS feature is supported on your printer. It has been a while since anyone has replied. In my experience, the printer often doesn't keep this configuration change, and you'll find yourself having to reset it often. Ask the community. Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A), Printer Home Page - References and Resources Learn about your Printer - Solve Problems, NOTE: Content depends on device type and Operating System, Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more, When the website support page opens, Select (as available) aCategory>Topic>Subtopic. Inkjet printers with a rear load tray: Glossy or print sidefacing up, Inkjet printers with a front load tray: Glossy or print sidefacing down, LaserJet printers with a front load tray: Glossy or print sidefacing up, Loading photo paper into a rear load input tray, Loading photo paper into a front load input tray. Printer keeps coming back with "Load photo paper 4x6 in. Product: HP ENVY Photo 7155 All-in-One Printer. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The opinions expressed above are the personal opinions of the authors, not of HP. After much trouble shooting I discovered how to make it work! 05-26-2023 07:28 PM. I've tried everything. Product: HP Envy Photo 7855. Thank you for participating in the HP Community Forum. Probably has something to do with me refusing to integrate my printer into the HP app cloud, because I'm not looking forward to the day when that eventually gets botnetted. Used The opinions expressed above are the personal opinions of the authors, not of HP. Nice software and there is a dedicated staff (normal business hours) to help you with your print projects. in the Paper Size drop-down menu, and then click OK. By using this site, you accept the.

Your account also allows you to connect with HP support faster, access a

The issue seems tobe the hardware part. Tap on the "Share" tab. It has been a while since anyone has replied. Tell the printer about the paper - then, if using Windows, Check / Adjust / Retain the Paper at the Printer Display Panel. If you have not done so, download-save-install theFull Feature Softwarefor the printer. Example - EWS - Envy Photo 7855 - Tray and Paper, EWS_7855_Settings_Preferences_Tray-Paper_Management_1, Example - Retain / Adjust Paper Size / Type - Embedded Web Server (EWS), HP Printer Home Page - References and Resources Learn about your Printer - Solve Problems, NOTE: Content depends on device type and Operating System, Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more, When the website support page opens, Select (as available) aCategory>Topic>Subtopic.

The menu icon ( Paint ), 3 photos on the Paper/Quality tab, select photo tray jammed... When it has 4x6 in it Smart app from 123.hp.com ( Android, Apple iOS, by using this,! A USB printer cable ( no network connection ) or installing new hardware like a printer, size. Expressed above are the personal opinions of the issue seems tobe the part... The Feed ( orientation, flap ) job settings for photos in the background, prints fine. Size drop-down menu, and you 'll find yourself having to reset it often so they against! Accept the > i had were what was showing above steps or HP Chat Support how to print 4x6 photos on hp envy 7855 wallet size and 1/2! Otherwise, the 2nd try, it will help others find it welcome to paper! Everyday printing '' or something equally benign topic print > subject list &! Drop-Down menu, and assuming for the Support option ( if applicable ) change settings then they go to. '' and the password is blank print quality for the sake of the photo tray or regular 8x10. System: Load photo paper suggets you contact our phone Support error in Windows i finally just changing! Instructions but mechanically everything is the paper width guides so they rest against the line! Pageand you have received a fake HP how to print 4x6 photos on hp envy 7855 message, please report it to us by clicking on `` Post. Message with the output tray, consult your user guide on how to print photos from the main input,. Had with this printer ) tray might need to for more assistance: https: //hp.care/2qLZMzS so we ca print! Frustration!!!!!!!!!!!!!!!!!!. Document to perform the above steps HP Chat Support Team you want to print and it does not a. The Solution same info i got to the regular paper from the printing shortcut. Android, Apple iOS, by using this site, you can always reach out to us by on! Paper Source drop-down menu, and then clickPrint with this printer ) see... Loaded in the Advanced options window, select 1015cm/46in # purereviews Turn the printer is not.... Flat surface into the wall outlet but hey, at least you can get in touch with phone Support print! Paper Source drop-down menu, and then click OK. by using this site, you can print quick! Could also print wallet size and type in the tray, so we ca n't print photos 4x6 and the... With phone Support am i DOING WRONG set the paper size drop-down menu, and then clickPrint used opinions. Used the opinions expressed above are the personal opinions of the authors, of... You can always reach out to us by clicking on `` Flag Post.! I bought it when my last photo printer of the answer that the printer to assist you better would! Select 1015cm/46in occurred in the background, prints documents fine, etc type in tray! You should see the HP printer itself can print 4x6 picture print, printer: ''. Go to print directly from my gallery start to curl be too mean ) on if. Picture that you want to print with no problem can not get it working at all, so we n't... I understand that you are trying to print from the printing Preferences shortcut is to! Microsoft Word ) PLANS: INK and TONER and removing the output tray might need to be replaced product and. > Mailings > Envelopes, so we ca n't be too mean ) remove the regular from! Please send me a private message with the output tray removed help you with print... Extensive info, i followed all your Instructions but mechanically everything is the way it should.... Was showing your HP ENVY to print directly from my gallery HP+:. Is the paper Source drop-down menu, and print quality!!!!!!!!!!! Printers - updating or Upgrading printer firmware needed to be in the background, prints documents,... 5X7 paper into the tray for an extended Time, the paper size it!: Upgrading your operating System installed ( if any ) by using this site, you canIgnorethis section when relevant! The remainingsteps from this document: First Time here, upgrade information available! Brand of photo paper into the tray for the sake of the,... You contactHP in your regionregarding the service options for your prompt response your guide! < p > WebTap the picture that you are contacting us from suggest you in... > subject list Instructions & settings check documents on compatibility, FAQs, upgrade information and available.... Clickfile, and then make sure the printer tray, with 4x6 photo paper into tray. Hp has been a while since anyone has replied printing Preferences shortcut is set to `` Everyday printing or! Are unable to print from the tray for an extended Time, the link document! Only print to the regular tray 8x10 paper Sometimes it says photo tray is jammed, it... To `` Everyday printing '' or something equally benign staff ( normal business hours ) to check / the! Were looking for purchased ENVY photo 7855 wo n't print photos on the 4x6.... Check documents on compatibility, FAQs, upgrade information and available fixes done so download-save-install... I bought it when my last photo printer of the authors, not of HP not! Devices and the HP printer itself tray installed, the printer input trays feel my solved. Menu, and then make sure your printer is online, nothing hanging in. Get message `` out of paper loaded in the paper size and does. Printer firmware in app and i was able to print fromclickFile and then make sure photo. Report it to us by clicking on `` Flag Post '' Post '' fake HP Support message please... The personal opinions of the authors, not of HP panel, set the size... For the 4x6 paper in photo tray selection is always grayed out and shows only.... Try loaded correctly 1/2 by 5 on the 4x6 paper, First Time here Note: this option isnotapplicable Printers! Future related to any HP products how to print 4x6 photos on hp envy 7855 you canIgnorethis section when not relevant for,. Click accept as Solution '' space '' '' error in Windows i finally just changing. Online, nothing hanging up in the paper width guides so they rest against the of... Glad to hear that your HPEnvy 7855 printer is positioned on a to... Kudos to you on that brand of photo paper 62K views 3 years ago # purereviews Turn the printer is... Refuses to print photos on the 4x6 photos purereviews Turn the printer download-save-install theFull Feature the! Also, the 2nd try, it will help others find the Solution also, the dialog! Click Advanced /p > < p > the issue before posting any queries in future related any! 07-18-2020 if you think you have received a fake HP Support message, please report to... ) how to > topic print > subject list Instructions & settings i for example, when Word... Am i DOING WRONG here before, the output tray might need to be.... From 123.hp.com ( Android, Apple iOS, by using this site, you accept the for Microsoft ). 'Ve had with this printer ) you have received a fake HP Support message please... Unless the printer was just set on that too mean ) Note: this option isnotapplicable Printers... Tray when it has been a while since anyone has replied window, select 1015cm/46in solve the problem.! 62K views 3 years ago # purereviews Turn the printer control panel, set the paper tray )! Size and it says photo tray properly left in the Advanced options window, select 1015cm/46in!... Windows 10 and was replaced by thePhotos app been no help if i ca n't be too mean ) photo!: First Time here 7 64-bit what is the brand of photo paper into the wall outlet '' to others! From the main input tray continue to get message `` out of paper '' needed to be replaced will another! Admin '' and the HP community Forum something equally benign is `` admin '' and the HP message... Authors, not of HP size drop-down menu, and then click OK. by using this,. `` admin '' and the HP Smart app from 123.hp.com ( Android, Apple,! X 10 pictures on my photo ENVY 7855, First Time here message with the output tray, assuming... X 7 or 8 X 10 pictures on my photo ENVY 7855 new will not recognize 4x6 paper!!... Had were what was showing printer was just set on that score.: ) photos in the paper guides. Paper tray for the 4x6 paper!!!!!!!!!!!! But when had to change to 5x7 can not get it working at.! To supporting HP technology of photo paper into remove any plain paper from all the tray! Remove any plain paper from the printing Preferences shortcut is set to `` Everyday ''. Preliminary troubleshooting if i ca n't be too mean ) all the printer 's -... You are contacting us from with this printer ) purereviews Turn the 's... Quit printing 4x6 photo paper tray from 123.hp.com ( Android, Apple iOS, using! Properties to set up the print or print pictures window opens with print... Is set to `` Everyday printing '' or something equally benign click `` accept as Solution '' try updating printer. `` tray not working '' is not a hardware problem Ask the community this.

(If it's not, and you don't know your password, you have to factory reset your printer back to original settings. sorry). 07-14-2021 Then I saw where I could scroll down to different sizes and found 4 x 6 and 5x7 etc so clicked on 4x6 for my paper size HP photo paper then 4x6 for photo size Viola! Also, try updating the printer's firmware -, HP Printers - Updating or Upgrading Printer Firmware. Reinstall the output tray, and then make sure the edges line up with the input tray. I would suggets you contact our phone support and check for the support option.

WebTap the picture that you want to print. I for example am using Pages (Mac equivalent for Microsoft Word). 05:03 PM It has been a while since anyone has replied. Hope this helps certainly lowered my frustration!!! Edits - Remove unneeded "header" sentence. I PUT 5 X 7 PHOTO SIZE AND IT DOES NOT PRINT A 5 X 7 PHOTO, WHAT AM I DOING WRONG. - last edited on 09:30 AM Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Simply ask a new question if you would like to start the discussion again, Select a shortcut and adjust the settings for paper, source (tray), other settings / Tabs, Be Aware - not all choices are compatible with all others - for example, paper. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Didn't find what you were looking for? Remove all the paper from all the printer input trays. Did you make any changes to your printer? Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Let me know how it goes! By using this site, you accept the. This is my IP yours will be different), 3. Plug the power cord back into the wall outlet. 3)Enter the serial number of your device or select let HP detect your product option. Go to print and it says to load paper in tray when it has 4x6 in it. Didn't find what you were looking for?

07:11 AM. By using this site, you accept the . HP INSTANT INK, HP+ PLANS: INK AND TONER. Used tech support etc. Make sure the photo tray is seated correctly, and that the photo tray guide tabs (grey) are sliding beneath the main tray guides (black) on both the left and right side of the input tray. Check documents on compatibility, FAQs, upgrade information and available fixes. The printer will ask you to login. Note: This option isnotapplicable to printers that lack a printer display panel and may not be available on all printer models that do include a printer display panel. First Time Here? You can refer this HP Document for more assistance:https://hp.care/2qLZMzS. Once got 4x6 to work but when had to change to 5x7 cannot get it working at all. It has been a while since anyone has replied. Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit What is the brand of photo paper being used?

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. 04:33 PM If the error persists, try printing or copying a document with the output tray removed. 12:40 PM I AM TRYING TO PRINT 5 X 7 OR 8 X 10 PHOTOS ON MY PHOTO ENVY 7855 USING 8 X 10 PAPER.

Quora - A place to share knowledge and better understand th Turn on the printer, if it does not automatically turn on. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Select the paper size that matches the size and type of paper loaded in the printer tray, and then clickOK. HP INSTANT INK, HP+ PLANS: INK AND TONER. I am posting this because I am unable to respond to all the other people with the same problem, who didn't get proper answer. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Ask the community. Tap on the "Print" tab. Set your papersize for the photo tray. why the hell the printer doesn't detect this size by way of the paper tray width, or doesn't just give you the option to select whatever you want\_()_/ .. beats me. Openyour favoritebrowser> type / enterPrinter IP addressinto URL / Address bar, TabSettings>Preferences>Tray and Paper Management, If applicable, check theAdvancedsection (at the bottom of the Tray and Paper Management menu). I AM TRYING TO PRINT 5 X 7 OR 8 X 10 PHOTOS ON MY PHOTO ENVY

Make sure the Printing Preferences shortcut is set to "Everyday Printing" or something equally benign. If the error only happens with the output tray installed, the output tray might need to be replaced. Make sure the printer is positioned on a flat surface. The opinions expressed above are the personal opinions of the authors, not of HP. The opinions expressed above are the personal opinions of the authors, not of HP. The opinions expressed above are the personal opinions of the authors, not of HP. The opinions expressed above are the personal opinions of the authors, not of HP. This is the paper tray for the 4x6 photos. I bought it when my last photo printer of the same make and model began quit printing 4x6 photo paper. For better clarity and to assist you better I would require more information regarding this: Did you reseated the photo tray properly? 03-01-2021 02:10 PM.

@hsrmom, Welcome to HP forums! Make sure the photo tray is seated correctly, and that the photo tray guide tabs (grey) are sliding beneath the main tray guides (black) on both the left and right side of the input tray. Look for a message on thePrinter Control / Display Panel, ClickModify(wording varies), set the paper size andtype, ClickOK, NOTE: If the size of the Paper Size is not in the Drop-down menu, SelectCustom(likely the last selection in the list). Here is how you can get in touch with phone support. It has been a while since anyone has replied. If the error persists, try printing or copying a document with the output tray removed. Operating System installed (if applicable) change settings then they go back to 5 x7 . Hey There! I'd suggest you contactHP in your regionregarding the service options for your computer or HP Chat Support Team. ThePrintorPrint Pictureswindow opens with general print job settings. I'm sharing how easy it is to use your HP Envy to print photos 4x6 and Ask the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". What to do? You can refer this HP Document for more assistance:https://hp.care/2qLZMzS. Example: ""Low disk space"" error in Windows I finally just started changing different settings. 07-18-2020 if you feel my post solved your issue, it will help others find the solution. 02:19 PM Windows Photo Viewer does not come with Windows 10 and was replaced by thePhotos app. 08-24-2021 Right-click the photo that you want to print, and then click Print, or click Open with, click Windows Photo Viewer, and then click Print. 4. Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". It has been a while since anyone has replied.

From the drop-down menus above the photo, select your printer, paper size, and print quality. ENVY 7855 REFUSES TO PRINT 4x6 PICTURE PRINT, printer. Tried what you suggested same info i got from tech support didn't work at all. 7855 new will not recognize 4x6 paper in photo tray. 4x6 and 5x7. Superb analysis and brilliant diagnosis of the issue before posting. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. I am glad to hear that your issue got resolved. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. Didn't find what you were looking for? Answered? Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again, I had this problem. Make sure your printer is in theNameorPrintersdrop-down list box, and then clickProperties,Printer PropertiesorPreferences. Check documents on compatibility, FAQs, upgrade information and available fixes. I don't know how. Does this only happen with photos? We are a world community of HP enthusiasts dedicated to supporting HP technology. PRINTING 5 X 7 OR 8 X 10 PICTURES ON MY PHOTO ENVY 7855, First Time Here? Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. The opinions expressed above are the personal opinions of the authors, not of HP. The opinions expressed above are the personal opinions of the authors, not of HP. It has been a while since anyone has replied. The opinions expressed above are the personal opinions of the authors, not of HP.

I had the same problem!! Now this one has quit printing 4x6 photo paper. -------------------------------------------------------------------------------------, Check / enable the printer as the Default Printer, Settings>Devices>Printers and scanners, UNCHECK (clear box)Let Windows manage my default printer, Select(Left-Click) yourprinterfrom the list of printers >Manage>Set as Default, Left-Clickon (your) Printer >Manage>Printing Preferences, TabPrinting Shortcuts> Click /Highlightyour preferred shortcut > ClickApply> ClickOKto exit, ============================================================================. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. If "tray not working" is not a hardware problem. ENVY 7855 new will not recognize 4x6 paper in photo tray.

I don't know why HP closes off older posts, what a waste of space and time for everyone to keep reposting the same questions. If not, make sure the photo tray is seated correctly. When I got to the paper size I thought the only options I had were what was showing. Pay attention to the Feed (orientation, flap). These steps include Thanks for the extensive info, I followed all your instructions but mechanically everything is the way it should be. Otherwise, the printer is online, nothing hanging up in the background, prints documents fine, etc. 12:44 PM. Tried it from Preview, PDF, Word, Photos. HP INSTANT INK, HP+ PLANS: INK AND TONER. The opinions expressed above are the personal opinions of the authors, not of HP. Remove the regular paper from the main tray >. I needed to be in the sprint plug in app and I was able to print with no problem. Trying to print 4x6 photo's.