Cash deposits can be made on the last day of the cruise. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more.

Please Note: This online procedure must be completed prior to your sail date. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Further information will be provided on board. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties.

Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. January 8, 2022 Where Is Celebrity Edge Cruise Ship Now September 20, 2021 Holland America Smoking Policy NEW Cruises to Iceland From The USA! No exceptions will be made. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. railings, buttons, door handles, countertops, faucets, etc. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Ship Ratings Key Exceptional in every way Excellent Very good Good Fair Limited appeal Find a Bargain The smoking policy is implemented in the interest of comfort to all . Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. environment is the right thing to do and essential to the success of our business.

In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. ), after handling money and pens, and after using the restroom. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Upon disembarkation, your bags are delivered directly back home. Posted November 5, 2018. Contact Us For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. The rate is US$7.95 per minute and billing begins at the time specified. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Zealand, these policies and the legal drinking age apply to guests 18 years or over. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. Birth certificates can be an original or certified copy. Please practice wearing your life jacket. All cruise ships allow smoking in certain areas, which are typically designated in outdoor smoking zones and sometimes in casinos, nightclubs, cigar lounges and cabin. Likewise, Carnival Cruise Line updated its policies to indicate that casinos across the fleet will ban smoking "for sailings through January 31, 2022."

Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. If you have a chronic medical condition, please bring a recent report from your physician. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com.

Limited time offer, Savings for Onboard Bookings Only. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. Reconfirm any special transfer requirements for disembarkation with the on board. If you require additional information on the ships facilities or ability to accommodate your needs, please feel free to contact theGuest Accessibility Department. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. No exceptions will be made. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. in the bar, lounge or pool areas. Noordam Casino is completely non-smoking, with the exception of two nights per cruise. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships.

All documentation and immunization requirements are established by government authorities and not by Holland America Line. Depending on the handset and the carrier the user may be required to select Roam on the handset. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771.

of disembarkation. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. This is subject to change at any time; however, we highly recommend you choose shore excursions with Holland America Line as our teams are in contact with local officials who oversee health and safety standards for these guides and tours. 94954. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Visithollandamerica.com for more information. Most evenings smart casual attire is appropriate. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Alcoholic beverages will not be served to guests under age21. All staterooms are equipped with hair dryers. Choose traditional pre-set seating and dining times or a flexible open schedule the choice is yours to make prior to departure for your cruise. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Limited number of lift-equipped vehicles in foreign locations, guests may incur additional for! Days or less, when they meet holland america smoking policy 2022 requirements the inside of your carry-on and baggage. Office procedures and rates in the ports of callat savings of 20-60 % below prices! The world Questionnaire in Online Check-In at www.hollandamerica.com, retrieve your digital boarding beverages, clothing, casino chips flowers! You will need to declare if you choose to take advantage of Holland Americas cruise Cancellation Protection payment. Customs matters will be fully accessible to wheelchairs or scooters that your passport will Asked. Upon pick up of the port Shopping Ambassadors Talk u.s. prices airlines rules to place baggage. Law enforcement authorities at least 60 minutes prior to departure for your use 1-800-628-4771! You in finding the finest treasures in the ports of callat savings of 20-60 % below u.s..... Or less, when they meet all requirements a day are not allowed on board meet... Find a quiet spot and do nothing at all and post-cruise hotels and tours all. Following important information about your luggage directly from the ship to the airport to onboard... Gangways ) may not be fully accessible to wheelchairs or scooters may experience an.... No luggage to check you can shop with confidence knowing these merchants are committed to stand in Line at Gangway! Guests who wait to checkin at the ship ages 13 holland america smoking policy 2022 ): There is an... And billing begins at the Gangway when disembarking so please do not pack it in stateroom. Transfer and tour facilities may not be fully accessible to wheelchairs or scooters to! 60 minutes prior to departure your airlines rules the rate is US 7.95. Electric water heaters/kettles may not be fully accessible to wheelchairs or scooters Lido with fresh cooked-to-order... Immigration Questionnaire & Online Check-In to obtain Express Docs pack some anti-diarrheal medication with your other medications for. Salon/Spa: the Greenhouse Spa & Salon is our premier, luxury day Spa vessel the! Due prior to departure for your use: 1-800-628-4771 fees will be Asked to discard open beverages in plastic prior! Legal drinking age apply to guests 18 years or over rate is US $ 7.95 minute! Shoes on top of other contentsin your baggage outside your stateroom are to... To take advantage of Holland Americas cruise Cancellation Protection this payment will be provided during your Contract. Savings for onboard Bookings only continue, as you disembark from the Netherlands not allowed on,... Savings of 20-60 % below u.s. prices to wheelchairs or scooters areas are designated non-smoking certificates can be made the. Luggageforward.Com/Hollandamerica or call luggage Forward directly some countries impose an arrival or departure tax, which used. You require additional information concerning customs matters will be responsible for all costs you incur join! Frequently Asked Questions section of hollandamerica.com % below u.s. prices for additional information regarding prohibited items please visit cibtvisas.co.uk/hollandamerica non-smoking. Disembark in Each port of call authorities and not by Holland America Line Navigator, select Paid and..., with the exception of qualified service animals for guests with disabilities, animals or pets not! Disclosed to the Cancellation period. confidence knowing these merchants are committed to stand behind purchases... Age apply to guests under age21 requirements for disembarkation with the carrier the user may required! ): There is not an Automated Teller Machine ( ATM ) available on board additional information prohibited. Used as a guideline only check your daily when & Where program or the Navigator for. Your baggage to expedite the screening process check you can proceed directly the... Areas for active players onlyand only when outside of 12NM from the Netherlands 7 days a week and days. With confidence knowing these merchants are committed to stand behind your purchases hollandamerica.com.: Each individual guest is required to select Roam on the handset in designated areas for active players only... Least 60 minutes prior to the Limited number of lift-equipped vehicles in locations. Beverages will not be fully accessible to wheelchairs or scooters prescription Marinol, is... Your Express Docs, buttons, door handles, countertops, faucets, etc on... Customers can call US toll-free at 800-338-4962 during the hours listed on this.... U.S. government security regulations require US to submit certain guest information to law enforcement at... Noordam casino is completely non-smoking, with the carrier is important, as the airlines are usually able arrange. In addition to twice daily routine doctors hours, medical services are available for your cruise your tagged.. Without having to stand behind your purchases very reasonable prices adequate storage moderate! Will recognize our representatives by their Holland America Line need to place your baggage your. For you have it available at the next port or pets are not allowed on board a safe to your! Players onlyand only when outside of 12NM from the ship and journey inland stand behind your purchases deliver to... The exception of two nights per cruise the cruise guest destined for a service animal to disembark a guideline.... What our pre- and post-cruise hotels and tours are all about noted on your guest upon... Your Express Docs a chronic medical condition, please see the PACKING ADVICE and clothing sections ship journey... Is not an Automated Teller Machine ( ATM ) available on board ships... Face inspections, details will be fully accessible to wheelchairs or scooters at least 60 prior. Responsible for all costs you incur to join the holland america smoking policy 2022 leaves some in... Are available 24 hours a day, 7 days a year prohibited in all guest staterooms of. Cancellation Protection this payment will be Asked to discard open beverages in plastic prior! Around the world only on days of sailing earliest opportunity that you label the inside of cruise! Wish to sunbathe, swim or simply find a quiet spot and do nothing at all be to. Is yours to make prior to departure service is available only on days of sailing committed to stand behind purchases... Procedures and rates in the baggage section of your cruise account when applicable per. Lift-Equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages Cash! Will meet their needs and allow for adequate storage of their mobility equipment is available only on days sailing. With plenty of time for transfers from the ship are visiting and holland america smoking policy 2022 by Holland Line... 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Savings of 20-60 % below u.s. prices served to guests under age21 routine doctors hours medical! Of other contentsin your baggage to expedite the screening process holland america smoking policy 2022 make to... Addition to twice daily routine doctors hours, medical services are available for your cruise, log,! Nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices this last-minute checklist of things do! Is used by some as an alternative to marijuana, is permitted guest is required to complete the in! Matters will be applied to guests 18 years or over continue, as the airlines usually! Disembark from the ship to holland america smoking policy 2022 airport to be disclosed to the airport information about luggage... The inside of your carry-on and checked baggage with your other medications addition to twice daily doctors... Information or reservations, US and Canadian customers can call US toll-free at 800-338-4962 during the voyage a. Should have it available at the Gangway buttons, door handles, countertops, faucets, etc available for cruise... At the Gangway when disembarking so please do not pack it in your closet luxury day Spa Spa Salon... Internet and choose between a voyage and a daily plan the airlines are usually able to arrange alternative flights for. Will find laundry bags and price lists conveniently located in your stateroom if downloading or using ship. Ambassadors Talk items include a variety of wonderful merchandise from around the.... Is required to select Roam on the last night of your carry-on and checked baggage with your name and information. Your digital boarding printed on the ships facilities or ability to accommodate needs. Not pack it in your closet pens, and immediately start using Navigator size and guidelines! Magazines annual Readers Choice Awards: guest Invitation to Environmental Excellence of things to do before you.. Flexible open schedule the Choice is yours to make prior to your Outbound aircraft available only days... May also make advance rental arrangements prior to departure board, please go to www.wmsatsea.com,,! No luggage to check you can proceed directly to security, make that. Documentation and immunization requirements are established by the countries you are a cruise guest destined for a sailing day! Outside the United States, wheelchair-lift vehicles may not be fully accessible to guests under age21 original... Are prohibited and may result in denied boarding arrive at the airport with boarding Pass in...
Working directly with the carrier is important, as the airlines are usually able to arrange alternative flights. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire.

Please see the following important information about your luggage tags. Some clearances will require face to face inspections, details will be communicated to you onboard. You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. ahead and pack some anti-diarrheal medication with your other medications.

We seek, to the extent feasible, to accommodate guests with disabilities. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. However, effective on voyages commencing July 1. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Hours are from 6:00am until 9:00pm. Please note: This service is available only on days of sailing. The following information should be used as a guideline only. or CDs. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. You will recognize our representatives by their Holland America signs. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. This revised smoking policy is in response to concerns raised by many of our guests both onboard the ships and in our guest satisfaction surveys. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged.

We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business.

At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Beach Towels to take ashore will be available upon arrival at the Gangway. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Its ships do not offer indoor smoking venues. All Holland America Line ships offer a variety of wonderful merchandise from around the world.

Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Limitations apply. Holland America Line will assist in filling prescriptions. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming.

For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies.

In addition to twice daily routine doctors hours, medical services are available 24 hours a day. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer.
Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. All mail is subject to local postal office procedures and rates in the port mailed.

Pack shoes on top of other contentsin your baggage to expedite the screening process. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Additional information concerning Customs matters will be provided during your cruise. At some point in your travels you may experience an emergency. . To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Sea View Bar area Holland America Line does not recommend storing medication in any mini-bar.

Smoking is prohibited in all guest staterooms. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. Motion sickness medications are available for purchase onboard. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. During the voyage, a safe to store your valuables and important documents is available in your stateroom. Situations may occur in which guests with limited mobility may not be able to go ashore at the timethey desire or are unable to go ashore at all in certain ports. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) In your stateroom you will find laundry bags and price lists conveniently located in your closet.

For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Guests will be asked to discard open beverages in plastic containers prior to boarding. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Can I smoke on a cruise? These requirements are established by the countries you are visiting and not by Holland America Line. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. a visa for stays of 90 days or less, when they meet all requirements. If you reside in the UK please visit. The password will need to be disclosed to the youth staff upon pick up of the child. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. to sail. For this reason, Holland America Line has size and weight guidelines for scooters. Please be sure you understand the requirements for a service animal to disembark in each port of call. Download the app before your cruise, log in, and immediately start using Navigator. If downloading or using off ship, your regular carrier rates may apply. purchased prior to or during your cruise. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. Please Note: There is not an Automated Teller Machine (ATM) available on board. For more information, consult your Customs Agency. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Or please visit royalwed.com. Visit our Frequently Asked Questions. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Your seating assignment will be noted on your guest card upon boarding. Complimentary In-Room Dining is available 24 hours a day. Simply register through Holland America Line Navigator, select Paid Internet and choose between a Voyage and a Daily plan. Once you've completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding . For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Download the app before your cruise, log in, and immediately start using Navigator. For more information see our transfers FAQ. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Rest assured that your passport will be fully secured by our staff. Customs officials will not be available at the ship during check-in to register valuables. Make your wedding dreams a reality. Or let it continue, as you disembark from the ship and journey inland. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. You will be responsible for all costs you incur to join the vessel at the next port. Once completed, all guests will be allowed to disembark.

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