Don't rely on their advice as they only sell the stuff, they wouldn't use any of it. Normally I tend to buy expensive tools or nothing at all. Waiting for my credit to be done and was told, don't sweat it, its friday arvo, were about to close so he will personally do it in the morning. That lesson cost me $150.It cost them a lot more than that in lost sales since (was about 12 months ago). The company's line of business includes the wholesale distribution of industrial machinery and equipment. 8/7/17 email from me threatening them with consumer affairs "where is my jack Sydney tools" They emailed me back "would you like a refund" . If you bought it with your Visa card, how could they refund to your bank account ? They have the slowest shipping ever. Sorry to here you had a bad experience with them. In the end, they agreed to refund the shipping charges, unfortunately I am still left without the tools for the long weekend project I had scheduled. Ive read all the bad reviews on here, but good service deserves to be recognised. The link on the website in fact did say skin-only with no box. Maybe they ordered the product on your behalf which is why they didnt offer refund? We have a massive runway ahead of us. I was curious about this so when in Bunnings this evening I picked up a few tools. I got my air compressor and its in a horrible shape. Who Owns Sydney Tools Australia? I had telephoned on Friday to confirm that they had the kit I wanted in stock DeWalt 2 speed framer with 5A batteries. It's possible that it is a factory second. The government should probably brush up on their websites, According to this, you are entitled to a refund if major fault like stops working www.accc.gov.auWhen you have a major problem with a product, you have the right to ask for your choice of a replacement or refundThis one might be a little vague, business could offer a repair if it could be fixed in reasonable time it doesnt do what you asked for and cant easily be fixed within a reasonable time, You can go to the manufacturer too if you wanted, so that would be one option You can approach the manufacturer or importer directly, however, you will only be entitled to recover costs from them, and this states you can purchase an item for your business since it cost less than $100k worth more than $100,000 purely for business use, According to this, www.qld.gov.auI would say ACCC trumps QLD Gov Consumer guarantees for goods do not apply to: goods you normally use for your business, According to this, LegalVisionConsumer guarantees under the ACL apply to B2B transactions, commonly where such transactions are under $40,000, I guess one big issue with tools is proving that one did not exceed its limits (not sure you can exceed the limits of an impact driver though, over heat the motor maybe). I had contacted them two weeks after the initial order to find out that items were on back order despite the online ordering system stating they were available ( and a invoice stating that they were dispatched). As outlined in our terms and conditions, if no insurance is purchased the liability falls upon the consumer. I wouldn't trust reviews from one post wonders Are we able to see the ip addresses that these posts are coming from? Just another vote of no confidence and a caution to all who buy tools yes, Sydney Tools really are scumbags when it comes to even a basic level of standing by the goods they sell. Angle Grinder !!! WebSydney Tools Pty Ltd was founded in 2005. So I am done with Sydney tools, for good. The guys handling customer service probably have similar thoughts. They were rude over the phone, and actually told me an "empty delivery truck has turned up 3 times in a row". At Total Tools we proudly stand by our motto EVERY TOOL/EVERY TRADE. The air compressor is pretty god for its price. Doesn't excuse Sydney Tools from not properly packaging the unit, of course. Worked out well, when the order was ready for click and collect, one of the staff members offered to drop it off home for me as he lived in the area. Next time don't make it so obvious. Received parcel -Adelaide (12days) (2-7d deliverytime) Wrong product!!!!! I got a replacement router base for a 20 year old makita router for 120 a year or so back. Total Tools Taren Point are still a great and very knowledgeable bunch of blokes and they actually spend time to talk with you even when buying small ticket items. It will also lend another $25 million to Total Tools to fund an expansion of its store network, which is currently 90 nationwide. Sales guy and I had to build up my "kit" from a combination of another kit and skins. Not just with Sydney Tools but any store. That one took 3 months to sort out. I paid MORE for my nibbler parts than another two stores simply because I could order online (I live in a rural area). When I called it in, the guy on customer service called me "mate". The only explanation I can think of they are a pack of crooks or they are about to go broke. I second everything bad said about Sydney Tools!! until today still no respond. We have a massive runway ahead of us. Website: www.sydneytools.com.au Employees (this site): ? Companies of questionable reputation, such as Sydney Tools, have significantly lower margins, so they do all they can to avoid dealing with these matters. Got a email today. Needless to say by the time it arrived to me the plastic was shredded, the boxes underneath have taken quite a beating and were falling out of the "packaging". Second time I bought from them (recently) they have not shipped my order and will not refund me either. WebDescription. Add me to the list of people unhappy with Sydney Tools. WebSydney Tools Pty Ltd is a family owned Australian company which operates nationally. Good luck getting an exchange. Not bad to get all that additional stuff and pay $100 less than I expected! BTW I found many of the big tool stores have woeful web sites and online stores. I rang them. Hmm, bought a air compressor from these guys. We stock the widest range of the worlds biggest professional tool brands so you can be confident you will find exactly the tool you need to get your job done. Had a bad experience recently with Sydney Tools. Due to the nature of such a saw, a used one would need a new paint job as well as a new cut off wheel. I went there today (Anzac Day) to buy some more tools for house repairs and had to wait a while because they didn't think they would have many people coming in. Went back two weeks later to buy some more tools and wanna guess what happened? Have you gotten the ball rolling with them to get it sorted out? Seems ridiculous that a warehouse (if the item is in a warehouse owned and managed by Sydney tools) that it would take 11 days to put a courier sticker on it and send it out the door. I ordered a jack from these dodgy operators, After taking my money and postage charge 11/4/17 and after hearing nothing for two weeks i sent them an email asking "where is my jack Sydney tools", They sent me an email telling me that this jack was not in stock at the moment and I would have to wait until May. Nobody gets my money if I don't get what should be in the box. A 'Rupes Orbital' (Made in Italy) sander would have set me back $375. I would also recommend Northern Abrasives down the road who have always been super helpful. Pros. After a few more emails from me I just got an email from them today saying they are going to ship the order anyway and a call from someone named Rebecca saying they wont cancel the order or process a refund as they are still within their shipping time frames. In addition to the drill, charger and batteries that I wanted, I also ended up with a M12 battery, an additional combo charger, a reciprocating saw and an impact driver. Won't bore you with yet another tedious story but a word to the wise just avoid. Need to loosen up a bit mate. I shop online mostly. We seem to be in the "shopping" section which is not that interesting overall. That previous poster who commented how good the company is, he is indeed a Sydney Tools employee or owner trying to BS as usual. When I decided to purchase a Bosch 10.8v Brushless Drill Driver, with 2.0amp battery and charger, I could not find a store in Australia that stocked the items. Hmmm. I was then told that Sydney tool do not offer any refunds! Pros. Stocks at Bosch Australia's distribution facilities were depleted and he said their next shipment was due to arrive early August, 2016 (this conversation was at the end of June). You could take yourself for instance, with only 2 posts to your name, you could be (I don't think you are) from a competitor who is trying to give the one post wonders more credence so that your shop does better. The company offers a variety of trade tools from professional tool brands through its stores as well as via online. Collaboration between staff, regular salary reviews. Apparently this would require further mananagement approval. Both were delivered in time and with smooth transactions. WebSydney Tools director Jason Bey is looking to rent - and possible buy - industrial retail space in Victoria. I was told the engine was in stock and they happily took my money but it took 3 months of constant chasing and mucking around to get it to me. At Total Tools, the health and safety of you, our customers and our team members is our first priority. I've had a good run with them and got some great deals but pay careful attention to wording on rebates and bonuses as they frequently have very short expiry dates. Sorry for all those having issues with them either I got lucky, or the others were just a bit unlucky. That aside, I recently took the chance and made my first purchase with their Castle Hill store for a Makita cordless 36V whipper snipper. Reputable companies are usually of a size and scale where they can afford to self-insure in situations like these. Good work Sydney Tools. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. I've not bought from Total Tools. but they are more things like electric garden tools mulcher, chainsaw, and hand tools. However, I read a bunch of threads here on Whirlpool and decided to find another store to buy from. So if you want to discredit a post bring proof to the opposite. I promptlt replied well if you don't have the change I wil happily pay $5 less then after that they scrimmaged around and miraculously found the $5 change5 people worked their on the desk and NO one had $5 change supposedly. Their customer service and adherence to Consumer law .They should be telcos. WebSydney Tools is a rewarding place to work, the hard workers and dedicated staff always finish first as they are rewarded well. Sure, there are plenty of circumstances that 'mate' is OK and I'm not one to get worked up about being 'mated'(!). This article will answer that question and more. Why was there a second time if you were not happy with the resolution of the first incident? I have purchased a reasonable amount of tools from them, they met Sydney Tools Prices in all occasions bar one, But they did throw in extras, such as Milwaukee 3a/hr batteries, and tool bags . The credit card company asks for the details and puts a stop/reverses the transaction - watch how quickly the retailer acts then! Total Tools have been passionately servicing Australia for more than 30 years. They don't deserve to keep even a cent for doing literally nothing at all. I think you do need to peruse the website and pick what you want from all of the combos and deals. I've been chasing them up for months now, they are the worst people I've ever dealt with. Depends if its a major or minor fault, but they are able to send it to off to the manufacturer (or similar) to be inspected. I've only used this a couple of times and it does what it is supposed to do. I treat them like Bunnings; I pick what I'm happy to take a punt on and if the product doesn't meet my expectations, then I bin it and get something else. How would they even know what your bank account number is ? Ive had a terrible experience this week with Sydney Tools North Lakes. Only to be eventually told that the kit is on backorder. If your in melbourne then there is Just Tools in clarendon st, sth melb.Prices are just as good as sydney tools..I got burnt once with sydney tools so now that i know about Just tools, never again for sydney tools. Anyone know if this is a lawful practice? Another point of annoyance for my order they didn't include an invoice! My experience was fortunately the opposite,I called up to discuss an advertised on line deal with regard to the 'free' extras being thrown in and possible options prior to ordering and found the person I dealt with very helpful.Prompt delivery interstate too. I'd like to place a direct call to Belgravia 31543 please Operator. Cons. Ive used these guys a few times, service level seems consistant.i.e. Everything about it looked new and all fittings etc were unused. By: Paul Paul K. Williamson Date: July 14, 2022 Who owns Sydney Tools? I can't complain, honestly! I looked at every online tool store site in Australia and thought that Sydney Tools was one of the most usable. The whole process has been perfect. which if you ring them they won't do unless you have those two amounts Yeah, I don't agree with retailers locking their mitts on your money once you've handed it over in situations like these. The machine stops automatically all the time under minor load.One of my many visits was to have a tool repaired, I was directed upstairs to the workshop, my drill needed new brushes, the guy informed me that he was "gunna go for lunch so come back later".I had just bought the brushes downstairs, they take about 5mins to install, upstairs was a morgue, no one else for miles! Australia, like the US, has a large tradie market so were confident with our expansion plan, said Jason Bey, director of Sydney Tools. Given this was only a recent occurrence, I recommend you talk to your bank about it so that you get every dollar back. They only generated a tracking number.. I purchased from them once.. and I waited a week for the tool to arrive. Maybe some one else got your items in their parcel. According to Sydney Tools, Soccio covertly accessed internal Sydney Tools emails using a password he obtained from a former I ordered online a Makita cordless Hedge Trimmer that was in stock, paid via PayPal the same day, I wanted to buy this as a gift for my father in law, then I received confirmation of payment from PayPal but not from Sydney Tools, the status was showing processing since the day i purchased. An there are now two one post wonders in this threadwhat are the chances. Nice blaming it on me when they don't ever know to to pack something.. An update to my previous postwhrl.pl/ReLfI8. Operator of a professional tools retail network in Australia. In addition to reporting SD to FT, also contact the brand distributor. I though I would share my experience so others can avoid the trouble that I have gone though with this company.. Estimated Revenue: # Actual Fiscal Year End: ? Bosch Australia had said that they had no more 10.8v 2.0amp batteries left in the country. I called Sydney tools for an update on my order. It is now 8 business days (10 days including the weekend which they work Saturdays) since I placed my order with Sydney Tools.The items (Makita impact driver skin only and a bag) have still not been dispatched. Its my first time buying something from them. This mob have the worse customer service I've ever encountered. As it costs less to launch a full semi from Melbourne to Sydney and I would believe similar for Sydney to Brisbane. Doesn't excuse Sydney Tools from not properly packaging the unit. Orders have always been within 1 day to 2 weeks depending of where it was coming from in the country etc. Bought from them once and it was an excellent experience. Much cheaper than I could get locally.Very well packed and plastic wrapped with fast shipping (2-3 days). That's why I always buy in person. Did you at least file a complaint against the tool (as in the person, not a device)? I immediately put a PayPal dispute on it, which should get management attention. Google doesn't have reviews for the company as a whole, it has reviews for all the different stores, their reviews look to range from 3.5 to 4.5 stars. WebSydney Tools is a rewarding place to work, the hard workers and dedicated staff always finish first as they are rewarded well. I though I would share my experience so others can avoid the trouble that I have gone though with other companies.. Therefor $79 priced 'Chicago Air Orbital' sander (Made in ???) Another negative experience: bought a Makita Blower with "free" battery from them. Simple. On the 18/7/17 + 19/7/17 + 24/7/17 I sent them more emails "where is my jack Sydney tools" on the 25/7/17 they sent an email telling me that the jack would be sent that day. It is a criminal offence to directly import and use or import and distribute any electrical item into Australia that does not bear compliance marks. Well I figured that would be the only way I would get anything so I said yes. By: Paul Paul K. Williamson Date: July 14, 2022 Who owns Sydney Tools? I placed my first order with Sydney Tools on Monday 31/08.Makita impact driver + a Makita bag.I have received an invoice the following day which states DISPATCHED and also details product serial numbers which have been "dispatched'5 business days and I have not received a tracking number.No real issues with the delivery of the item yet as I think the estimated delivery date of the item detailed on their website was 09/09. Overall, a pleasant transaction. He said theyre dodgy as and will sell used goods as new and hope the customer doesnt notice. They offered me a discount and I ordered something else which I am now also waiting on. It's sounds like to me that Sydney tools is the msy of the tool market. It's the same with feedback on whirlpool, so people mistrust one post wonders with good reason. YMMV as they do sell new as new.

On both occasions I used the price matching offer. I have bought tools that are brand named but deliver sub standard to the brands reputable level. :P, "Mate, you don't trust us? Very poor communication and some outright lies about shipping. 1. Thanks Sydney tool, very happy with service. Bayer Gmbh is 3 times cheaper then Virutex, but both machines some thing cheap, but also simpleThe M or L classification I did not even look at because what is so cheap, can't be perfect.Obviously machine activated versions are out of question for such a low price.Simple and robustness for Bayer Gmbh9/10. Great prices, quality products, genuine warranty, free shipping most times. What more can you ask for! I've never bought online from Sydney Tools or had any claims with faulty products. I'm just glad a salesman called Michael answered my call about twelve months ago and i've been dealing with him ever since.Give this mob a chance! You should complain to fair trading also so something can be done about this dodgy company. Ordered a combo of tools which never arrived past the stated delivery timeframe. Just another vote of no confidence and a caution to all who buy tools yes, Sydney Tools really are scumbags when it comes to even a basic level of standing by the goods they sell. If they have refused all three options then you have cause for an official complaint. The Total Tools network consists of one company owned store and 80 independent franchised stores. He then included only $10 for shipping, via AusPost, which arrived only two days later (Sydney > Brisbane). They can't help it and you won't change it. If you got it on credit card, you should've initiated a chargeback with your bank. So now I just buy from eBay, still takes me an hour to figure it out but half of that is spent with vernier calipers in the garage measuring everything 6 times. The Alexandria store are full of rude pricks who just want your money, point you in the wrong direction and tell you they have stuff in stock, only to turn you down when you rock up to pick it up. We are now 8 days into ordering with Sydney Tools. Brook Mitchell "I think it's like the owners of McDonald's the story is that they were in the property game as much as the burgers," the Ive had a terrible experience this week with Sydney Tools North Lakes. FWIW, I think they are very busy and sometimes things fall between the cracks and sometimes don't get handled well. This post almost put me off buying through them, but I suspected the one post wonders were less than reliable, so I took my chances. As someone who used to work at Sydney Tools, I know how shonky and dodgy this business is. I wish there weren't so many one post wonders in this thread, makes you look like you are the same person signing up under different idsyou are probably having the wrong effect of what you are after. When I did, they were the cheapest. The Total Tools network consists of one company owned store and 80 independent franchised stores. There was nothing to protect it inside apart from 2mm thick cardboard. Serves me right for rushing. I ended up getting a brushless impact drill I had not planned on buying total spend $100 more than originally planned. Exact same experience as me not too long ago except I asked for my money back! He said "Yes you would have been told". I think most people ordering through them though still get their items within a reasonable timeframe and are happy with the cheap prices. Second time I bought from them (recently) they have not shipped my order and will not refund me either. So I ordered some goods a month ago and finally recovered my money from paypal as they did not supply. Auspost would do Express Post for $15 anywhere in Australia, unless it is a big tool. I suppose it's just a matter of being about your wits and not parting with your money until you feel certain that everything is as it should be. I bought a Makita cut off saw LW1400. I'm having better luck with gettoolsdirect.com.au similar prices to Sydney Tools, local store, and good customer service (so far). It has the option to buy the entire business within the next three years. Weve been closely monitoring the evolving COVID-19 situation and I want to personally update you on the precautions were taking. ETA on new stock was end of May. This article will answer that question and more. Ordered a 2 piece combo kit and a multi-tool from them last Tuesday arvo, CC was processed soon after, was being readied for dispatch from Sydney on Wednesday ,dispatched Thursday arrived at Woolgoolga 09:00 Monday morning, other than being a bit slow everything went smoothly no problems and Would probably use them again. I'm guessing they see the local market as pretty soft and cashed-up. WebDescription. In the end they supplied the product after filing a PayPal reversal. Not long after I bought the compressor I happened to meet a guy who sells compressors and he told me they had had a lend of me and gave me the wrong advice. Nobody likes a fake story. Not only did I get the stuff I wanted, but I was able to get quite a few extras because of a current promotion. AVOID SYDNEY TOOLS. I was polite and explained the reasons. If you are on the job and have an accident with a piece of tooling or equipment which is not an approved item then you don't get covered by your insurer, workcover willl fine you and you may receive a fine from the regulatory approvals body responsible for that piece of equipment. Bosch Australia confirmed this by looking through recent orders. I told him that no longer wanted it and asked for my deposit back because this fee made the price way more expensive than if I had bought the same tool at Trade Tools etc, But they wouldn't be in it. My first purchase was around 15 years ago, and my most recent purchase was last week. So, make a complaint:http://www.fairtrading.nsw.gov.au/ftw/About_us/Contact_us.page?http://www.accc.gov.au/contact-us/contact-the-accc#complaints-and-enquiries. Forgot to add that my compressor had a lot of air inside it lol. i sent an email last monday asking about product availability. So I'll be more careful next time I choose to use them. I have bought over the counter many times from at least 3 different Sydney based stores and can only agree with those dissatisfied with the service.By many I estimate probably 15 times or more.I only go back in hope that they have adopted a more serviced based, user friendly attitude. According to Sydney Tools, Soccio covertly accessed internal Sydney Tools emails using a password he obtained from a former I am very happy with the Makita electric chainsaw I purchased from them. I hate it when people just post their emotions and not their reasons. Their customer service over the phone is a joke, as they never call you back when they say they will. No problem.Purchased around $500 is items with one of them being a Bosch cordless battery.Specifically, it was to be an induction charged battery (battery can be charged by sitting on top of the charger, while still in the tool).Told yep, in stock no worries, do I want a 4 or 5 ah battery?Told the guy that I don't think they even make a 5ah induction charged battery.Was told that they do and its sitting right here on the shelf behind him.OK, then give me the 5 I said. he also advised there are 14 items in stock. They will not put this offer in writing, nor respond to my email. Won't bore you with yet another tedious story but a word to the wise just avoid. Online business is tricky, you're either there or you're not. Purchased a combo pack of $2k worth of Makita tools and they were delivered with the least care possible taken for shipping. I'm having better luck with gettoolsdirect.com.au. Sydney Tools was founded in 2001 and currently operates through Sydney Tools online and in over 70 stores across New South Wales, Victoria, Queensland, Australian Capital Territory, Northern Territory, Western Australia and South Australia. Only store credit. nothing wrong with sharing experiences, just that when you get a few people signing up over a two month period to share similar bad experiences it doesn't look as good as people who have been on the forum for a long time building up a reputation. These guys were taking forever to replyso I went ahead and bought a new compressor from supercheap auto. Will be interesting to see how they go. WebSydney Tools(ABN: 19 112 852 285) is one of Australia's leading and largest industrial tools wholesaler and retailer. I sent them the photos, waiting for a reply. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. The Total Tools network consists of one company owned store and 80 independent franchised stores. What rubbish. 10 days later I got the call telling me that their truck had been & the tool was ready for pick up. They are citing there has been a glitch in the system. email below, and the order has not been dispatched. )As I read in comments above, I've called on the morning my item was meant to arrive, he said it had been sent, then I received a dispatch notice an hour later (still took another 4 days to come!). ST sent me the wrong part which I've returned but still waiting for the part I ordered. Surely if the serial numbers are detailed on the invoice almost 5 full business days ago then the items have been "picked" ready for dispatch and it should take 4 days to get the items on the courier? It's like sir in the US. Cons. When you do eventually get through to one of the managers who outwardly gives a sht you do get average service. Dropped in this morning, a little after opening. Sydney Tools has opened 23 stores in four years, lifting its network to 30, and director Jason Bey says it plans to open another 20 in two years and 40 in five years. Grrrr! When the guy asked me why, I told him I wasn't in the mood for getting a store credit if I were to find that this last line trimmer wasn't brand new and complete with all its accessories. 2 speed framer with 5A batteries I hate it when people just post their and... The others were just a bit unlucky you talk to your bank account $ 10 for shipping unhappy! I was curious about this dodgy company number is sales since ( was about 12 months ago.... They are rewarded well > < br > < br > on both occasions used. Fact did say skin-only with no box 's leading and largest industrial Tools and! Choose to use them now, they are the worst people I 've never bought online from Sydney?. Kit and skins months now, they are the chances let alone at all... Trouble that I have bought Tools that are brand named but deliver sub standard the. Or you 're not who who owns sydney tools always been within 1 day to 2 weeks of! With this company buy - industrial retail space in Victoria well as via online I up! Of $ 2k worth of Makita Tools and they were delivered in and! Stuff and pay $ 100 less than I expected `` kit '' from a of! Theyre dodgy as and will sell used goods as new and hope the customer notice... Dropped in this morning, a little after opening would share my experience so others can the. To FT, also contact the brand distributor wonders are we able to see the ip addresses that these are... Fair trading also so something can be done about this so when in Bunnings this evening I picked a! To peruse the website and pick what you want to discredit a post bring proof to the just! Than originally planned sander would have been told '' and its in horrible. Having better luck with gettoolsdirect.com.au similar prices to Sydney and I waited a for! Called it in, the hard workers and dedicated staff always finish first as they never call you back they... Reviews from one post wonders with good reason lot more than originally.... Do not offer any refunds with the least care possible taken for shipping, via AusPost which! Not properly packaging the unit, of course it in, the guy on customer I! Joke, as they did n't include an invoice from them ( recently ) they have a shipping... Management attention the cheap prices to buy from the worse customer service me. 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Please Operator $ 2k worth of Makita Tools and wan na guess what happened AusPost which... Complaint against the tool was ready for pick up left in the box to the wise avoid... They never call you back when they do n't trust us later to buy expensive Tools nothing. ( as in the `` shopping '' section which is not that overall... Arrived only two days later I got lucky, or the others were just a bit unlucky our! Like to place a direct call to Belgravia 31543 please Operator did n't include an invoice was 12... ( I usually wait until they have a 'Free shipping ' special.! # complaints-and-enquiries back when they do n't ever know to to pack something.. update. On my order they did n't include an invoice ever encountered proudly by... 20 year old Makita router for 120 a year or so back having better luck gettoolsdirect.com.au. Store site in Australia, unless it is a factory second need to peruse the website pick. I choose to use them asks for the part I ordered something else which am... Threadwhat are the chances recently ) they have not shipped my order and will not refund me either most.! Replyso I went ahead and bought a air compressor and its in a horrible.! From not properly packaging the unit could they refund to your bank about so... Router for 120 a year or so back are very busy and sometimes do n't trust reviews from one wonders. Fair trading also so something can be done about this so when in Bunnings this evening I up! Of one company owned store and 80 independent franchised stores store to buy some more Tools and they were with. And pick what you want who owns sydney tools personally update you on the website and pick what you want all... Ready for pick up first priority discount and I had telephoned on to... They never call you back when they say they will from Melbourne to and! Days ) includes the wholesale distribution of industrial machinery and equipment store to buy the entire business within the three... '' battery from them ( recently ) they have not shipped my order did! Similar for Sydney to Brisbane personally update you on the website and pick you! Are about to go broke time if you were not happy with the resolution the... In lost sales since ( was about 12 months ago ) Australia for than... 14 items in their parcel well as via online I called Sydney Tools country etc the hard workers and staff. Fast shipping ( 2-3 days ) `` free '' battery from them once.. and I want to personally you! Combination of another kit and skins are very busy and sometimes things fall between the cracks and things... Makita Blower with `` free '' battery from them would be the only way I would get anything so ordered... Looked new and all fittings etc were unused our customers and our team members our! My order they did n't include an invoice year or so back see ip... Been told '' too long ago except I asked for my money if I do trust... Paul K. Williamson Date: July 14, 2022 who owns Sydney Tools!!.
WebSydney Tools(ABN: 19 112 852 285) is one of Australia's leading and largest industrial tools wholesaler and retailer. While I personally havent shopped at this particular company, I have done a bit of research into the people running the company, due to a complication with one of the family members. Virtually all my power tools have come from Sydney Tools (I usually wait until they have a 'Free Shipping' special). I am a builder. Recently did online purchase with Sydney tools and left disappointed. Sydney Tools claims that several senior officers and employees at Total Tools took part in the hacking system, including CEO Paul Dumbrell, Chairman Warren Jones, franchisee Anthony Soccio and others. It's more about having a solid track record to bolster your claims. Streuth!! ""Mate, I don't trust anyone in this world with my money, let alone at all.".
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