For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Truly disgusting people in charge. Hopefully this garbage company will eventually close their doors. Which dehumidifier is best for basements? We want to get everyone paid, and the driving lessons never expire. This business deserves ZERO stars, had to at least rate one star in order to submit my review. Do not give any money to this company. Read full review of All Florida Safety Institute and 4 comments, I recommended this company to a friend of mine because I used their service before and their were not like that, their service is horrible, for, Read full review of All Florida Safety Institute. BBB Business Profiles generally cover a three-year reporting period. Copyright 2023 Nexstar Media Inc. All rights reserved. They wont refund anything either. I will post this review on *** and anywhere I can find to aware people so they dont acquire this bitter experience. We have served Florida for 8 years and sincerely hope that our last half of *** driving education there is. Day that I called and PAID, was told schedule to follow in 4 to 5 days! I scheduled for ***s back in August. All Florida Safety Institute is an The school never rendered a road test despite I paid for the service $762.00. When and how can insurance estimates be changed? Word of advise: don't upgrade your package if your child needs to take their road testthere won't be an instructor available and they are in no rush to reimburse you or have the courtesy to answer your emails/phone calls. My trainer sent an email to all, including payroll, they refused to give me the pay increase I earned. Many customers have complained about the lack of professionalism BBB reports on known marketplace practices. Our study materials & driver education courses were developed by the best driving instructors & license All our current driving instructors are booked out completely through most of January and well into February. They were super friendly when selling us the plan, but thats where it ended. The Petition states funds will not be available to Unsecured Creditors. WebOn September 22, 2022 All Florida Safety Institute, LLC filed for chapter 11 protection in the Middle District of Florida (Case No. The only people that complain about testing are the few that fail to prepare for their test and think they deserve a license. She did not have my appointment booked, yet they took my $125 over the phone for the appointment. BBB files show a pattern of failure to eliminate the basic cause of consumer complaints. Alachua County Government I found their suite with the door closed, no sign and one there. 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What days are All Florida Safety Institute open? All the Florida Safety Institute helps you obtain your Florida study permit with online courses and test packages. I called again to have the same person answer my call and say that she did send it and then placed me on hold for almost 10 minutes to then get back on the line and say a manager would have to first review my request before they could even decide if they wanted to the refund request form. In addition to private testing, the school also has a contract with the state of Florida to conduct drivers license testing. All Florida Safety Institute is an additional option and provides the following: *Fees charged by AFSI are separate from the cost of the driver license. Customers have also found our courses to be comprehensive and well-structured. Is this your company? The schedule shows there is no availability at all. A growing number of customers have called Better Call Behnken for help. All Florida Safety Institute protects the value of the students program. AFSI does not expire driving lesson programs; any pre-paid program is price protected from increases in price and changes during your program. The student will always have the best benefit. We asked for a refund and Manager said there are no refunds for the road test. Some say they paid more than $1,000 and didnt receive anything in return. I understand accidents happen but had I pulled that stunt as a student, my classes would not have been tendered as their policy says all classes should be canceled within *** hrs. The phone line is "experiencing heavy call volumes" always. We are however refunding the ones this did happen with even though it is not an obligation to do so. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of All Florida Safety Institute, Pros and Cons of All Florida Safety Institute: A Review Breakdown. This is as true as it gets: this company has ruined people's lives. Case Number 22-01926 District Middle District of Florida Assets: $1M-$10M Liabilities: $1M-$10M Docket Pacer Link $$ On September 22, 2022 All Florida Safety Institute, LLC filed for chapter 11 protection in the Middle District of Florida (Case No. Our scheduling team needs to make outbound calls and cannot reach everyone with the number of requests coming in. We had to have our processor change the parameters to allow us to process refunds without any card info since we dont store them which did take several weeks. WebThose with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Office of the United States Trustee George C Young Federal Building 400 We are not able to add enough staff to answer questions about the DMVs of which we are not here to do. WebAll Florida Safety Institute (allfloridasafetyinstitute.com) is a reputable company that provides top-notch safety training courses. I have called them soooo many times and just get nowhere. The All Florida Safety Institute took my money (over $800) for a 12-hour lesson package in October 2022. I ended up having to cancel my 5th class with one week notice which I called the main HQ because the *** near my home would not respond to emails, texts or calls. You can't blame covid for not returning calls,EVER! We completely understand your frustration, after nearly eight years of providing lifesaving driving instruction and license testing, we have had several circumstances beyond our control that have driven our customer service to be sub-par in many areas the remainder of 2022. He couldn't demonstrate the three point turn correctly. Haven't heard back from them since .Called multiple times , long wait times finally at the end had to leave a Voice mail. To better serve all our students we have petitioned for a subchapter 5 reorganization and a change in leadership across the company. WebWe guarantee the lowest prices on the web or well refund the difference! What a pain. No marketing. And told them not to charge a cancelation fee. Horrible! When I called *** office number call went to *** office , because of the call over flow balance technology or assistance , so should not the *** office have the same capabilities to assist like the *** island office, when I explained what is going on , I am told she has nothing to do with *** island office and they do things better at ***. Terrible customer service. This place is a scam. This will surely increase the credibility of your complaint. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. On 09/22/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 22-01926. We haven't even stared driving with them but their customer service department is a HOT mess. Got hold of a representative finally today , who was equally very disappointing, she was in *** office and said my account belongs to Felming island office and she could not help other than send an email to the supervisor. At the instructors discretion, he allowed me to make up the missed class on his day OFF! Rent one block from the ocean for license testing is quite expensive in Ormond Beach. But do you think they called to cancel? We are determined to correct the issues and we can only apologize for the inconvenience it has been. Ormond beach, FL 32176. I have still not received a refund for the hour of drive training, nor can I get a live person to answer the phone at any of their locations. The information was never passed on to the scheduler much less the instructor. I was terminated for demanding my paychecks that they owed me. With all due respect this school is the epitome of scam. michael wooley shreveport, louisiana; ajax request timeout default We assume everyone is aware of the current COVID recommendations by the CDC with today's epidemic issues.
License. He said the company filed for Chapter 11 Bankruptcy Reorganization in August and blamed problems that originated during the pandemic when he says the company lost $800,000 when offices were closed. They'll gladly take your money though, they're very good at that, they just don't uphold their end of the deal. All of the customer complaints listed here are try and accurate from my view point. WebFLORIDA'S MOST COMPREHENSIVE DRIVING PROGAMS Our instructors receive the best training in the industry, ensuring that you receive the best education and preparation for He ended the test right then without even giving me the opportunity to finish the test. I then call the main line, spoke with someone, told them I want a new date for his last class and how unprofessional this process has been and she disconnects. Post covid we are servicing [protected] monthly and climbing. *** the driver has been amazing but the last class was canceled with no communication. Processing time may vary based on your card issuers policies and the availability If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The Course Code provided upon confirmation of registration must be unused. The Debtor reports Assets of $1M-$10M and Liabilities of $1M-$10M. If youre looking for a new dehumidifier, there are a few things you should consider before making a purchase. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. THIS PLACE IS A SCAM.
We were not initially staffed after covid closures to handle the phone volume associated with all the county ans state offices closing and everyone assuming we can answer every question that has nothing to do with driving lessons or license testing. Its not poor service, its actually amazing service above and beyond that is hard to appreciate I am sure. 60+ people demanding paychecks totaling thousands. They appreciate the attention to detail, the quality of the materials, and the relevance of the topics covered. My hiring paperwork stated $16/hour, they paid me $15/hour. But when my appoinment comes the person or their driver that supposed to teach me didnt show up. BestReviews home improvement expert Beth Allen shares her best tips for kitchen upkeep this spring. BBB is here to help. We are overwhelmed with the massive inquires for road testing, so please feel free to email me directly. Visit Website. They dont even pay their employees on time IF AT ALL. WebAll Florida Safety Institute Web Access : Staff Login User Name: * User Password: Over the coming weeks our scheduling team will be reaching out to every customer individually via e-mail and phone to work out these schedules. Lynette, we are disappointed the testing practice did not happen at that time for you. If I knew ahead if time this is how they treat their customers after canceling on their end I would have just went with the other driver school that was able to get me in immediately. Get Directions. BBB files show a pattern of failure to eliminate the basic cause of consumer complaints.
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Say they paid more than $ 900,000 in tax credits that should help keep company! On more than $ 1,000 and didnt receive anything in return home improvement expert Allen! To private testing, so please feel free to email me directly is a total scam please! To eliminate the basic cause of consumer complaints the school also has a contract the... Lynette, we are however refunding the ones this did happen with even though is!We are unfortunately regulated with signage in that area, however we perform several hundred tests monthly there and over 5500 state wide every month. It's one thing if they were behind, I totally get that, but they NEVER answer the phone, they NEVER return calls and that's just horrible business. We are here every day to provide life saving training to thousands of new students a month and provide testing as a convenience. School has filed for Chapter 11 Bankruptcy and the CFO says the company plans to restructure and stay open. Don't use All Florida safety institute, their very irresponsible. The company never called or emailed to let me know that the lessons were canceled. You failed your road test, you are not ready to drive and still a danger on the road. Updated: 12:33 PM EST December 27, 2022 JACKSONVILLE, Fla. Several parents have emailed First Coast News about a statewide driving school called All Florida Learn more about what LOreals new brand acquisition entails and the best beauty products they and Aesop offer. Customer Reviews are not used in the calculation of BBB Rating. We scheduled the first 2 lessons and had no issues. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Curriculum. THE 3RD ONE DIDNT HAPPEN. Long story but Ill try to summarize. A month later, I am still waiting to be reimbursed. Please note we are cognizant of the inconvenience and effect of the delays, however, to ensure everyone gets 100% of their value one way or the other this is the only solution that allows that to happen. She refused to provide me with the supervisor's name nor the phone number to the supervisor nor the solution to my problem of rescheduling my daughter's classes. This company is a total scam, please avoid at all costs. All Florida Safety Institute has been receiving a lot of negative reviews from unsatisfied customers. I cant get the assistance and help I need. This is very unprofessional and I will not allow my son to get into a car with anyone representing this company. We will maintain driving *** services in all areas we currently service. We take pride in our reputation for providing excellent safety training and look forward to serving more customers in the future. I emailed over a month ago and no one responded. Submit a complaint and get your issue resolved. He said the company is waiting on more than $900,000 in tax credits that should help keep the company going. On 09/22/2022 All Florida Safety Institute, LLC was filed as a Bankruptcy - Chapter 11 lawsuit. They do not call back and at this point, we just want a refund. With constant parent-student scheduling changes the ability to manage our instructor schedules became overwhelming While we were able to serve ***s of new students every month and have continued to attempt to provide lifesaving driver training to everyone that wanted it several hundred others have not had the training they expected in a timely fashion. I then texted her the next morning to get something rescheduled and nothing back. But hey, if you think we are negligent our team of 80+ have been serving the 5500+ for several months through covid at our risk to continue to save lives with our driver training.