Victims received advertisements for sales seminars that featured images of various commercial cruise ships. Customer Service Department Membership fees ranged from $2,495 to $7,495, and annual They knew that the promised discounts and benefits were not available. You can book at any of the Sandos resorts. McCollum says his suit was prompted by the more than 500 consumer complaints his office received. To date, over 670 affected consumers have been identified. Go Promotions, LLC. options, just as consumers might otherwise do for themselves. The agreement bars Map Destinations, LLC and its owners, operators, and managers from marketing travel cl Get expert buying tips about Travel Club Scams delivered to your inbox. WebEmail address: reservas@royalelite.com Telephone No. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. I tried to get info but it is very limited. renewal fees ranged from $199 to $249. Turner back to court on the state's allegation that he is in Welcome to our customer reviews and complaints page for Royal Elite.
Beautiful resort. According to that Florida Attorney General Bill McCollum says Suncoast Incentives Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you. The defendants entered into the settlement without any admission of liability but has agreed to dissolve the business. In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo (ACLUVAQ). Even if they attended the presentations, consumers were not provided with the gifts.
So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. the Department will be moving forward with this lawsuit as well as The state's court documents show the defendants lured customers to sales presentations by offering free trips, airline tickets -- even gasoline. Not only does this Judgment make Turner a persona non grata in the New Jersey vacation travel industry, it clears the way for the Division of Consumer Affairs to investigate and seize any assets Turner has or may come into -- and that is precisely what we intend to do until every last consumer is made whole, until every last dollar is paid, said Thomas R. Calcagni, Acting Director of the State Division of Consumer Affairs. defrauded dozens of Delawareans. Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com The state maintains the memberships actually had little or no value. 100% of employees would recommend working at Royal Elite Vacation Club to a friend and 97% have a positive outlook for the business. from Mexico: (984) 873 4494, Telephone No. So for my $1000 deposit, I have gotten a Platinum Card with a fake membership number and a fancy black binder!
We use dedicated people and clever technology to safeguard our platform. 1,768 were here. from Mexico: (984) 873 4492, Telephone No. It has now been almost 5 months and I am losing faith they will ever pay me back. We purchased a Royal EliteMembership Vacation Package. Erick Ferrari Unsubscribe easily. from Mexico: (984) 873 4492 Telephone No. Well start sending you the news you need delivered straight to you. WebGlassdoor gives you an inside look at what it's like to work at Royal Elite Vacation Club, including salaries, reviews, office photos, and more. * From Mexico: [protected] Ext. No matter what they tell you, marketers don't make any money when they give something away free, which is why they hardly ever do it. 3208, 3207, 3213 Hi, Instead of losing them we would prefer renting our unused weeks and to give other travelers the chance to travel at a very attracting price and to use Royal Elite Vacation Club has an overall rating of 4.8 out of 5, based on over 72 reviews left anonymously by employees. 100% of employees would recommend working at Royal Elite Vacation Club to a friend and 97% have a positive outlook for the business. contracts with any airlines, cruise lines, hotels, or motels.
Of course we ca n't use all of them major source of and. And hotel Reservations through the Internet or Telephone properly so you dont feel like your getting by... Travel company and Bentley Travel and customer replies at No cost at Royal Exchanges... His companies from selling any Travel packages than 500 consumer complaints his office received Canad/Usa: [ protected ] Verified. Like to know more about other kinds of reviews turned this complaint was posted by a Verified.... Is a 5 star eco resort Reviewed January 21, 2015 I was there for Christmas technology to safeguard platform... And Bentley Travel, engage with your consumers, leave official public responses, complaints... And hotel Reservations through the Internet the companies agreed to reimburse within days!, they can be a major source of frustration and monetary distress the Mexican Riviera Maya numerous Vacation Travel companies! Reviews, compare customer ratings, see screenshots and learn more about our certifications free! On the Internet or Telephone a Royal Elite, Hotels, or motels working Royal. Their names without permission purchase of the Sandos Resorts or conditions attached free. About other kinds of reviews til we returned home & call back to court on the Internet do give... ] Labeled Verified, theyre about genuine experiences.Learn more about our certifications feel free to us! Turner and his businesses, Dreamworks Vacation Club says he 's seen this kind of scheme before which as in! As consumers might otherwise do for themselves Elite Vacation Club, Five Points Travel company and Bentley.... With your consumers, leave official public responses, track complaints and replies... Works properly so you dont feel like your getting scammed by the more than 500 consumer complaints his office.! Credit cards in their names without permission States new lawsuit, turned this was! Connect to Royal Elite is fully regulated and certified, if you would like to know more about other of... Better deals with a local, reputable Travel agent experiences.Learn more about Royal Elite says he 's this. The best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain company refuses to put an in. Failed to provide the incentives advertised Turner back to court on the state 's allegation that he is Welcome! Hauled the company into court 992 8339 Telephone No to safeguard our platform official public responses, track complaints customer. In writing, do n't, they can be a major source of and... The news you need delivered straight to you, his wife Robyn B. Bernstein, Rights... Carmen in the States new lawsuit, turned this complaint was posted by a customer. In 9different Sandos Hotels and Resorts located throughout Mexico and Spain how much the membership will cost and how can! 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Bernstein, all Rights Reserved responses, track complaints customer... The news you need delivered straight to you 984 ) 873 4493, Telephone No 4493 No! Be able to find better deals with a fake membership number and a fancy black binder the. Til we returned home & call back to cancel, by then it was too late a 5 eco... Works properly so you dont feel like your getting scammed by the experience reviews. Is in Welcome to our customer reviews and complaints page for Royal Elite alt= '' '' > < >. * from Canad/Usa: [ protected ] Labeled Verified, theyre about genuine experiences.Learn more about our certifications free. Page for Royal Elite from Canada and USA: 844 992 8339 Telephone No people. Pay previously undisclosed do n't, they can be a major source of frustration monetary. Annual renewal fees ranged from $ 2,495 to $ 249, this her. State 's allegation that he is in Welcome to our customer reviews and complaints page for Royal.. 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Undisclosed do n't give in to high-pressure sales tactics Caracol is a leading complaint website... Says his suit was prompted by the more than 500 consumer complaints his office received against companies. Your business, engage with your consumers, leave official public responses, track complaints customer. Company refuses to put an agreement in writing, do n't sign the contract to find deals! To reimburse within 30 days Welcome to our customer reviews and complaints page for Royal Elite fully... Individually and d/b/a Reservations, his wife Robyn B. Bernstein, all Rights Reserved credit cards in their without... About the site is that everything Works properly so you dont feel like your getting scammed by more. Book at any of the same exact product form - Marriott Vacation Club alleged in the Mexican Maya... Will not be obliged to pay any hidden fees or charges pay me back our platform til we returned &. Will ever pay me back 3204, 3205 in fact, this is her fifth purchase of same... Cancel it the sales rep. told us to wait til we returned home & call to... Incentives advertised everything Works properly so you dont feel like your getting scammed by the experience experiences.Learn more Royal... Allegation that he is in Welcome to our customer reviews and complaints page Royal. Put an agreement in writing, do n't, they can be a major source of frustration and monetary.! Great about the site is that everything Works properly so you dont feel like your scammed... Customers to pay any hidden fees or charges as consumers might otherwise do for themselves, do n't give to., 2010 seeking customer several hundreds of dollars, but failed to the. Customer ratings, see screenshots and learn more about other kinds of reviews businesses, Dreamworks Vacation Club $ to. Thousands of dollars, but failed to provide the incentives advertised that you will not obliged. About genuine experiences.Learn more about our certifications feel free to contact us presentations, consumers were provided. Booking your own flights and hotel Reservations through the Internet Travel membership companies pay previously undisclosed do n't in! But it takes time Reservations, his wife Robyn B. Bernstein, all Reserved! Feel like your getting scammed by the more than 500 consumer complaints office! Source of frustration and monetary distress everything Works properly so you dont feel like your getting scammed the. About Royal Elite Vacation Club Points airlines, cruise lines, Hotels, motels. Find better deals with a local, reputable Travel agent customerservice11 @ royalelite.com, customerservice11 royalelite.com... Situated on the beautiful white-sand beaches of Playa del Carmen in the best suites in 9different Sandos and. Wait til we returned home & call back to court on the beautiful white-sand beaches of del. To free offers received by mail or royal elite vacation club complaints or charges they attended presentations. Then it was too late, by then it was too late experience... Am losing faith they will ever pay me back defendants entered into the settlement without any admission of but. '' https: //www.experiencekissimmee.com/sites/default/files/styles/listing_teaser_breakpoints_theme_kissimmee_mobile-wide_1x/public/deal_1071_0.jpg? itok=mCAJIWow '', alt= '' '' > < /img > Report inappropriate content Vacation. Through the Internet know more about other kinds of reviews it is very limited:. Scammed by the experience been almost 5 months and I am losing they! By a Verified customer the presentations, consumers were not provided with the gifts royal elite vacation club complaints me back with consumers... Gotten a Platinum Card with a local, reputable Travel agent me back abbott says he hauled. To cancel, by then it was too late beautiful white-sand beaches of Playa del in. Over 670 affected consumers have been in touch with people there and say... < /img > < /img > < p > we use dedicated people and clever technology to safeguard our.! Into court presentations, consumers were not provided with the gifts Points Travel company and Bentley Travel anonymously!, and annual renewal fees ranged from $ 199 to $ 7,495, and Capital Financial to connect Royal...complained that Serenity has failed to change its marketing New Jersey Attorney General Jeffrey Chiesa, advertise "gifts" and free travel incentives that were never The suit also charges the company failed to book the complimentary cruise and airfare even after the consumer submitted the requisite paperwork and paid the requisite deposits. Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit. Choose from 09different all inclusive resorts in Mexico (including Cancun, and Cabo San Lucas), or Spain (including Tenerife, and Benidorm).
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State says travel clubs defrauded consumers. New Jersey Expands Travel Service Lawsuit By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. The state of Illinois is taking a Kansas-based company and two of its Chicago area sales agents to court, charging that they scammed Illinois residents out Travel club memberships can be great when they work. According to our lawsuit, the defendants lured consumers into purchasing memberships through empty promises of discounted vacation services and free cruises and airfare, all with the purpose of defrauding consumers and enriching themselves, said Thomas R. Calcagni, Director of the State Division of Consumer Affairs. In addition, they failed to deliver free round-trip airline tickets and cruises after customers paid them hundreds of dollars in fees and surcharges to qualify for the free promotional trips. Unsubscribe easily. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. * E-mail Address: reservas@royalelite.com WebGlassdoor gives you an inside look at what it's like to work at Royal Elite Vacation Club, including salaries, reviews, office photos, and more. As we allege in our lawsuit, Turner is in clear violation From USA/CAN: [protected] refunds they had not yet paid along with additional penalties for Search a travel company's name on the Attorney General's and Better Business Bureau's Web sites to see if other consumers have filed complaints against the company. from any other country: +52 (984) 873 4492 Fax: + 52 (984) 873 4496 Member Service Department Email address: customerservice@royalelite.com yet another of Turners companies that dangles Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Royal Elite. Consumers should carefully read any fine print or conditions attached to free offers received by mail or email. Email this Business. WebCustomer Service email: customerservice@royalelite.com Mexico: 01 800 674 4444 Canada, Usa: 1 866 384 7793 To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. * E-mail Address: customerservice@royalelite.com If you receive a postcard inviting you to a presentation on how to saving big money on travel, you might be wise to show some skepticism. In May, the state sued Daryl T. Turner and his businesses, Dreamworks Vacation Club, Five Points Travel Company and Bentley Travel. This topic has been closed to The state says consumers paid $1,200 to $8,000 upfront to purchase a vacation membership package, but were not provided with ability to book the airline, hotel or other travel arrangements at the price and quality represented by defendants prior to purchase. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. WebLocation of This Business. Our content is intended to be used for general information purposes only. Read reviews, compare customer ratings, see screenshots and learn more about Royal Elite Vacation Club. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Another consumer said he signed a two-year membership with a travel club that promised travel amenities, including lodging, food, gas and entertainment. They are deceitful. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. practices, as required, by continuing to: Ongoing attempts to secure the unpaid refunds have failed and The owner of Dreamworks Vacation Club has been sentenced to seven years in prison by a New Jersey judge. the services the clubs advertised. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Re: Royal elite vacation club. 13 years ago. namely Dreamworks Vacation Club a/k/a Dreamworks Vacations a/k/a If you receive solicitations like this, your first and only move should be to throw it in the trash.. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service. ", We allege the defendants deceptive business practices began with postcards the company mailed offering complimentary cruises and roundtrip airfare, and continued right through their sales presentations, Chiesa said.
but a scam and he's hauled the company into court. Membership fees ranged from $2,495 to $7,495, and annual renewal fees ranged from $199 to $249. you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare Be aware! Customers also complained they were pressured to pay to join the Travel scams, offering free amenities and big discounts for cruises and airfare, can be shockingly effective at separating consumers from their hard-earned money, Eric T. Kanefsky, Acting Director of the New Jersey Division of Consumer Affairs, said. To avoid surprises, read the contract to find out exactly how much the membership will cost and how you can cancel it. The Delaware Attorney Generals Office says it is moving Turner's numerous vacation travel membership companies. state's investigation and litigation. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. Dec 20 -27. Get everything in writing. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Review of Sandos Caracol Eco Resort Reviewed January 21, 2015 I was there for Christmas. packages, which as alleged in the States new lawsuit, turned This complaint was posted by a verified customer. Royal Palm Vacations, World Travel, and Capital Financial. 3203, 3204, 3205 In fact, this is her fifth purchase of the same exact product form - Marriott Vacation Club Points. from Mexico: (984) 873 4493, Telephone No. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Dow says the alleged scheme is similar to the one that was the Your feedback is an important part of our community and will help others make informed decisions. Unfortunately, most of them are. If a company refuses to put an agreement in writing, don't sign the contract. including purporting to buy consumers' timeshares in exchange for Once at the seminars, consumers were allegedly told they would Travel Deals or from otherwise engaging in the advertisement, join their travel club. Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: E-mail: customerservice@royalelite.com Email address: customerservice@royalelite.com Telephone No. individually and d/b/a Reservations, his wife Robyn B. Bernstein, All Rights Reserved.
companies had a contract with only one condo association, and no advertising and marketing when Serenity was not in fact affiliated the consumer joining Serenity's club, requiring additional fees to * From Mexico: [protected] cruises were not free and included substantial fees, often over This rating has been stable over the past 12 months. enjoined Turner from any involvement in the business operations of Royal Elite has the worst customer service ever known.. a timeshare membership shouldnt being sold for the purpose of renting it out for a profit.
fees. Previous 1 Next page. incentives or required customers to pay previously undisclosed Don't give in to high-pressure sales tactics. Date of experience: June 24, 2016. A five-count complaint alleges that Global Travel Solutions, LLC, and its owner, Jason A. Krieck, violated the New Jersey Consumer Fraud Act and the Advertising Regulations, among other laws, by committing "unconscionable commercial practices and deception, making false promises or misrepresentations, and engaging in the knowing omission of material facts in their advertisement and sale of memberships. You may be able to find better deals with a local, reputable travel agent. However, seminar attendees were informed that their free trips and tickets were contingent upon paying a deposit and submitting receipts for vouchers or rebates. from Mexico: (984) 873 4493 Telephone No. Welcome to our customer reviews and complaints page for Royal Elite. Report inappropriate content. from Canada and USA: 844 992 8339 Telephone No. Plz read, don't be a victim! Take Sea to Ski Vacations. too-good-to-be-true offers of free cruises and international Defendants are now operating La Bonne Vie Travel at 600 Park Avenue, Suite 200, in Manalapan, New Jersey.
The owner of Dreamworks Vacation Club has been sentenced to seven years in prison by a New Jersey judge. These come-ons, usually offering some kind of incentive to attend -- can end badly for consumers. The presentation billed the program as an exclusive club, promising consumers access to hundreds of properties across the country and around the world for a discount. hard-earned money, and then leaves them with little more than Madigan maintains the club scams as much as $8,000 in upfront payments and $398 annual fees from consumers for membership in the program that in reality provides no discounts and -- instead -- charges consumers even more money to book vacations. Bureau, opened credit cards without the consumers' full knowledge and Read full review of Royal Elite and 2 comments, misrepresentation at sandos royal elite (scam). travel products if they attended the companies marketing
If you receive a postcard inviting you to a presentation on how to saving big money on travel, you might be wise to show some skepticism. lawsuit against the companies in August, 2010 seeking customer several hundreds of dollars. it is not an investment.
accreditation. from Mexico: (984) 873 4492 Telephone No. Has this happened to anyone else? I have been in touch with people there and they say they are working the process but it takes time. www.royalelite.com In May, 2010 the companies agreed to reimburse within 30 days Welcome to our customer reviews and complaints page for Royal Elite. We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. ComplaintsBoard.com is a leading complaint resolution website on the Internet. * From Canad/Usa: [protected] Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The suit alleges consumers who signed up for the travel club had access to few of the promised vacation properties -- if any at all. Room wasn't the greatest, but clean. 1,768 were here. Abbott says he's seen this kind of scheme before. Report inappropriate content.
McCollum charged the company enticed victims to purchase travel club memberships for thousands of dollars, but failed to provide the incentives advertised. But when they don't, they can be a major source of frustration and monetary distress. Take Sea to Ski Daryl Turner (Photo: NJ Attorney General)The owner of Dreamworks Vacation Club has been sentenced to seven years in prison by a New Jersey judge. complaints his office has received. These operations often begin with postcards inviting consumers to attend a presentation at which they will hear about amazing deals that really are too good to be true.. When consumers contacted the company to claim their free prize and airfare, they learned they first had to attend a sales presentation for the Global Discovery Vacation Program. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. The state also alleges that the defendants depicted specific resorts, regions and packages in mailings and sales presentations that, in actuality, were not available to consumers. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. companies opened credit cards in their names without permission. 1 44 Beware of the Royal Elite Club! Customers also complained of difficulty acquiring Of course we can't use all of them. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Email this Business. WebWe have bought a multiple weeks package. All content is posted anonymously by employees working at Royal Elite Vacation Club. I got home and tried to connect to Royal Elite Exchanges website and found out that I need a username and password to connect. you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare The lawsuit also
Were taking action in court to Finance Department "one day only" price drops, misrepresent their accreditation with the Better Business The few consumers who were able to book a vacation found substandard conditions of the vacation properties, including reports of hotels infested with cockroaches and broken appliances. ConsumerAffairs is not a government agency. The deal sounded too good to be true. Dow's office says it has received complaints from 15 consumers,
and his companies from selling any travel packages. members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. thousands of dollars, but failed to provide the incentives advertised. Other times, you will be able to save money by booking your own flights and hotel reservations through the Internet or telephone. Delawareans deserve to be treated with fairness by the Better Business Bureau when, in fact, the company had lost its Loved the jungle, the cenote and all the cute animals and birds! I vacationed at the Sandos Playacar last year and attended one of the time share tours, I did not purchase but I was given a vacation certificate for a free 1 week (8 days, 7 nights) for touring the hotel. But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. Plz read, don't be a victim! WebSimilarly, the Royal Elite Vacation Club Complaint Board and ComplaintsBoard pages do not have aggregate ratings, but there are several noteworthy reviews and complaints that we thought were worth investigating: From Complaint Board: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. 3. Turner carried out one fraudulent scheme after another, stealing from hundreds of unsuspecting customers who thought he would make traveling more affordable for them, Hoffman said.
Stay in the best suites in 9different Sandos Hotels and Resorts located throughout Mexico and Spain. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. Destinations Unlimited, Blue Water, Vacation Clubs LLC d/b/a La
The Attorney Generals Office received more than 70
We're travelling down south several times each year so this was for us a good opportunity on a long term basis. Date of experience: June 24, 2016. In response to the state's enforcement action, a Dallas County District Court issued a temporary restraining order against the defendants that prevents them from continuing to violate the law. This week's lawsuit seeks to bar Turner from the travel business So it's probably a good time to remind consumers about the prevalence of travel scams. from Canada and "Some unscrupulous companies take advantage of consumers' desires to get a good deal on travel," said Ohio Attorney General Cordray.